Atmakšas politika

RETURN AND REFUND POLICY

We offer a 14-day return policy. You have 14 days after receiving your order to request a return.

RETURN ELIGIBILITY

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. You will also need your receipt or proof of purchase.

STARTING A RETURN

To request a return, please contact us through the Contact page on our website. If your return is accepted, we will provide instructions and the return address.

Do not send products back without receiving approval and return instructions from us. Items returned without prior authorization may not be accepted.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a tracked shipping service, as we cannot guarantee receipt of untracked return shipments.

DAMAGES AND ISSUES

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us through our Contact page as soon as possible and include photographs of the item and packaging. We will review the issue and work to make it right.

NON-RETURNABLE ITEMS

Used, damaged, or opened items that cannot be resold are not eligible for return unless they arrived damaged, defective, or incorrect. Gift cards and final-sale items are also non-returnable.

EXCHANGES

We do not offer direct exchanges. The fastest way to receive another item is to return the original item and place a new order after the return has been approved.

REFUNDS

We will notify you after we receive and inspect your return. If approved, the refund will be issued to your original payment method within 10 business days.

Your bank or credit card provider may require additional time to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us through our Contact page.

ORDER CANCELLATIONS

Orders may be cancelled before they have been fulfilled. Once an order has been fulfilled or shipped, it must follow the return process described above.